Governing the Access to, Use of, and Transactions Conducted Through the Digital Platforms, Websites, Mobile Applications, Artificial Intelligence Services, Software, Digital Products, Publications, Professional Certifications, Online Learning Services, Marketplaces, Research Resources, Professional Services, and Related Offerings Operated by OCA, Lubwama’s AI Lexical Technologies, Global South AI Solutions, Patrice Robotica Systems, AI Market Solutions, and the AI Safety and Training Institute.

PRELIMINARY

1. Introduction

These Master Platform Terms of Use, Conditions of Service, and Online Commercial Terms (the “Terms“) constitute a legally binding agreement between each person who accesses or uses the Platform (“User“, “Customer“, “Member“, “Purchaser“, “Visitor“, “you“, or “your“) and the following organisations, together with their respective subsidiaries, affiliates, successors, assigns, associated brands, business divisions, research centres, educational institutions, certification bodies, publishing operations, technology laboratories, authorised distributors, contractors, consultants, licensors, officers, employees, agents, and representatives (collectively, the “Organisations“, “we“, “our“, or “us“):

(a) OCA; (b) Lubwama’s AI Lexical Technologies; (c) Global South AI Solutions; (d) Patrice Robotica Systems; (e) AI Market Solutions; and (f) AI Safety and Training Institute.

These Terms govern your access to and use of every website, mobile application, online portal, cloud platform, software application, artificial intelligence service, digital marketplace, learning management system, certification portal, research repository, e-commerce platform, digital publication, application programming interface (API), communication service, online community, and any other digital product, service, platform, or technology operated, owned, licensed, or made available by the Organisations, whether now existing or developed in the future (collectively, the “Platform“).

By accessing or using the Platform in any manner, you acknowledge that you have read, understood, and agree to be legally bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Platform.

2. Acceptance of these Terms

2.1 By accessing, browsing, registering for, purchasing from, subscribing to, downloading from, uploading to, communicating through, contributing content to, or otherwise using any part of the Platform, you agree to be bound by these Terms and all other policies expressly incorporated by reference.

2.2 These Terms constitute a legally enforceable electronic agreement between you and the Organisations.

2.3 You represent and warrant that:

(a) you possess the legal capacity to enter into binding contracts under the laws applicable to you;

(b) all information you provide is complete, accurate, and current;

(c) you will comply with these Terms and all applicable laws and regulations;

(d) your use of the Platform will not infringe the rights of any third party; and

(e) where you act on behalf of a company, government, educational institution, partnership, or other legal entity, you have full authority to bind that entity to these Terms.

2.4 Continued use of the Platform following publication of any amended Terms constitutes acceptance of those amendments.

3. Definitions

Unless the context otherwise requires, the following expressions shall have the meanings assigned to them:

“Account” means a registered user profile created to access all or part of the Platform.

“Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with any of the Organisations.

“Artificial Intelligence” or “AI” includes machine learning, deep learning, generative artificial intelligence, foundation models, large language models, computer vision, robotics, natural language processing, predictive analytics, autonomous systems, intelligent automation, expert systems, reinforcement learning, and related computational technologies.

“Certification” means any certificate, credential, designation, badge, accreditation, licence, or other professional recognition issued by or on behalf of the Organisations.

“Content” means all information, text, graphics, photographs, images, software, source code, object code, databases, datasets, research, reports, books, articles, audio, video, diagrams, frameworks, publications, educational materials, AI-generated outputs, and other materials made available through the Platform.

“Digital Product” includes eBooks, PDF publications, software, templates, datasets, online courses, digital certificates, downloadable resources, subscription content, cloud-based resources, and any other electronically delivered product.

“Intellectual Property Rights” means all rights relating to patents, copyright, trade marks, service marks, trade names, industrial designs, database rights, trade secrets, confidential information, know-how, moral rights, domain names, semiconductor topography rights, and any other proprietary rights recognised under applicable law.

“Marketplace” means any online environment through which products or services may be listed, offered, licensed, sold, or purchased.

“Platform” has the meaning assigned in Clause 1.

“Products” means all digital, physical, educational, technological, software, professional, research, certification, consulting, publishing, robotics, governance, and related products made available by the Organisations.

“Services” means all educational, professional, technological, consulting, research, software, AI, certification, support, publishing, governance, and related services offered through the Platform.

“User Content” means any content uploaded, submitted, transmitted, posted, published, or otherwise made available by users through the Platform.

4. Interpretation

Unless the context otherwise requires:

(a) words importing the singular include the plural and vice versa;

(b) references to one gender include every gender;

(c) headings are for convenience only and do not affect interpretation;

(d) references to legislation include any amendment, re-enactment, replacement, or successor legislation;

(e) the expressions “including”, “includes”, and “such as” shall be construed as meaning “including without limitation”;

(f) references to a person include any natural person, corporation, partnership, government, public authority, trust, association, or other legal entity;

(g) references to writing include electronic communications.

5. About the Platform

The Platform is an integrated digital ecosystem established to provide, facilitate, and support the development, publication, delivery, licensing, marketing, and administration of artificial intelligence technologies, educational programmes, professional certifications, research, software, publications, consulting services, governance resources, digital marketplaces, and related commercial activities.

The Platform may operate under one or more of the Organisations’ names, brands, or trading styles. Products and services may therefore be marketed, delivered, invoiced, certified, or supported under different brand identities while remaining subject to these Terms.

Nothing contained on the Platform shall be construed as creating a partnership, joint venture, agency, employment, fiduciary, or franchise relationship between you and the Organisations.

PART II

USER ACCESS, REGISTRATION, AND ACCOUNT MANAGEMENT

6. Eligibility

6.1 The Platform is intended for use only by persons who possess the legal capacity to enter into binding contracts under the laws applicable in their jurisdiction.

6.2 By using the Platform, you represent and warrant that:

(a) you are at least eighteen (18) years of age, or have otherwise attained the age of majority under the laws applicable to you;

(b) you possess the legal capacity to accept these Terms;

(c) you are not prohibited by any applicable law, sanction, embargo, court order, regulatory restriction, or governmental directive from accessing or using the Platform;

(d) your use of the Platform will not violate any law applicable to you;

(e) all information you provide is complete, current, accurate, and not misleading.

6.3 Where a user has not attained the age of majority, access to the Platform shall only be permitted with the informed consent and supervision of a parent, legal guardian, educational institution, or other legally authorised representative.

6.4 The Organisations reserve the right to refuse registration or access where eligibility cannot reasonably be verified.

7. Registration and User Accounts

7.1 Certain products, services, or features of the Platform may require the creation of a registered user account.

7.2 During registration, you agree to provide accurate, complete, and current information as requested by the Platform.

7.3 You further undertake to maintain and promptly update your registration information whenever necessary to ensure its continued accuracy.

7.4 You acknowledge that the Organisations may rely upon the information supplied by you for administrative, legal, regulatory, security, certification, and commercial purposes.

7.5 Each account shall be personal to the registered user unless expressly authorised otherwise.

7.6 You shall not:

(a) create multiple accounts for fraudulent or abusive purposes;

(b) impersonate another individual or organisation;

(c) use another person’s account without authorisation;

(d) provide false identity information;

(e) register accounts through automated means without prior written permission.

7.7 Registration does not guarantee continued access to the Platform.

The Organisations reserve the right to approve, decline, suspend, or terminate registrations at their sole discretion, subject to applicable law.

8. Identity Verification

8.1 The Organisations may require users to verify their identity before granting access to certain services, including but not limited to:

(a) professional certification;

(b) online examinations;

(c) instructor programmes;

(d) consultancy engagements;

(e) marketplace transactions;

(f) financial transactions;

(g) publication submissions;

(h) research participation;

(i) software licensing;

(j) AI governance assessments.

8.2 Identity verification may include the submission of:

(a) government-issued identification;

(b) corporate registration documents;

(c) professional licences;

(d) educational qualifications;

(e) proof of address;

(f) biometric verification where permitted by law;

(g) electronic verification through trusted third-party providers.

8.3 The Organisations reserve the right to decline or suspend access where identity cannot be reasonably verified.

9. Account Security

9.1 You are solely responsible for maintaining the confidentiality and security of your account credentials.

9.2 You shall:

(a) maintain the confidentiality of your username and password;

(b) use strong authentication credentials;

(c) promptly update compromised credentials;

(d) immediately notify the Organisations of any suspected unauthorised access.

9.3 You remain responsible for all activities conducted through your account unless you demonstrate that such activities resulted solely from the Organisations’ negligence or security failure.

9.4 The Organisations shall not be liable for losses arising from your failure to adequately protect your account credentials.

9.5 The Organisations may implement additional authentication measures including:

(a) multi-factor authentication;

(b) device verification;

(c) login alerts;

(d) security monitoring;

(e) session management;

(f) account recovery procedures.

10. Electronic Communications

10.1 By using the Platform, you consent to receive communications electronically.

10.2 Electronic communications may include:

(a) account notifications;

(b) invoices;

(c) receipts;

(d) licences;

(e) certificates;

(f) policy updates;

(g) legal notices;

(h) examination results;

(i) security alerts;

(j) service announcements;

(k) customer support responses.

10.3 Electronic communications shall satisfy any legal requirement that communications be made in writing, except where mandatory law provides otherwise.

10.4 Users remain responsible for maintaining valid contact information.

11. Electronic Contracting

11.1 You acknowledge that transactions conducted electronically through the Platform may create legally binding agreements.

11.2 Clicking buttons including “Purchase”, “Subscribe”, “Download”, “Register”, “Enrol”, “Continue”, “Accept”, “Pay Now”, or similar expressions shall constitute your electronic acceptance of the applicable contractual terms.

11.3 Electronic records maintained by the Organisations may be relied upon as evidence of contractual acceptance to the fullest extent permitted by applicable law.

12. Platform Availability

12.1 The Organisations endeavour to maintain continuous availability of the Platform.

12.2 Notwithstanding Clause 12.1, uninterrupted access cannot be guaranteed.

12.3 The Platform may be temporarily unavailable due to:

(a) scheduled maintenance;

(b) emergency maintenance;

(c) cybersecurity incidents;

(d) software upgrades;

(e) hardware failures;

(f) internet outages;

(g) telecommunications failures;

(h) cloud infrastructure disruptions;

(i) force majeure events;

(j) regulatory requirements.

12.4 Temporary interruption shall not constitute a breach of these Terms.

13. Platform Modifications

13.1 The Organisations reserve the unrestricted right to:

(a) modify the Platform;

(b) redesign any interface;

(c) discontinue products;

(d) introduce new services;

(e) remove obsolete functionality;

(f) upgrade software;

(g) migrate systems;

(h) modify pricing;

(i) introduce subscription models;

(j) expand or restrict functionality.

13.2 Users acknowledge that technological services evolve continuously and that no representation is made that any feature will remain permanently available.

14. International Access

14.1 The Platform is intended for international use.

14.2 Users accessing the Platform from outside the jurisdiction in which the Organisations are established do so on their own initiative and are responsible for compliance with the laws applicable in their respective jurisdictions.

14.3 Certain products, software, services, AI models, certifications, or digital content may be unavailable in particular jurisdictions due to:

(a) export control laws;

(b) sanctions;

(c) licensing restrictions;

(d) local regulatory requirements;

(e) technological limitations;

(f) contractual restrictions.

14.4 The Organisations make no representation that all services will be available in every country.

15. Reservation of Rights

15.1 The Organisations expressly reserve all rights not expressly granted under these Terms.

15.2 Without limitation, the Organisations reserve the right to:

(a) refuse access to any person;

(b) suspend or terminate accounts;

(c) restrict access to specific jurisdictions;

(d) implement additional security measures;

(e) verify user identity;

(f) investigate suspected misconduct;

(g) remove or restrict content;

(h) modify eligibility requirements;

(i) discontinue any service, product, or feature;

(j) take any lawful action necessary to protect the security, integrity, reputation, intellectual property, business interests, users, or legal rights of the Organisations.

15.3 The exercise or non-exercise of any right under these Terms shall not constitute a waiver of any other right or remedy available to the Organisations.

PART III

PRODUCTS, SERVICES, ORDERS, AND COMMERCIAL TRANSACTIONS

16. Scope of Products and Services

16.1 The Platform is an integrated commercial, educational, technological, publishing, research, certification, and artificial intelligence ecosystem through which the Organisations may develop, market, license, distribute, sell, deliver, support, or otherwise make available products and services to users worldwide.

16.2 Products and services offered through the Platform may include, without limitation:

(a) electronic books (eBooks);

(b) printed books and publications;

(c) journals and research papers;

(d) artificial intelligence software and applications;

(e) robotics technologies;

(f) software-as-a-service (SaaS);

(g) cloud-based services;

(h) artificial intelligence governance tools;

(i) machine learning models;

(j) AI governance assessments;

(k) professional consultancy services;

(l) legal technology solutions;

(m) governance, risk, and compliance solutions;

(n) professional education and training programmes;

(o) certification programmes;

(p) professional memberships;

(q) subscriptions;

(r) templates and digital resources;

(s) research services;

(t) conferences;

(u) seminars;

(v) workshops;

(w) webinars;

(x) digital libraries;

(y) online communities;

(z) any other products or services introduced by the Organisations from time to time.

16.3 The Organisations reserve the unrestricted right to introduce, discontinue, modify, merge, replace, expand, or withdraw any product or service without prior notice unless otherwise required by applicable law.

17. Product Descriptions

17.1 The Organisations endeavour to ensure that all descriptions, specifications, images, illustrations, demonstrations, videos, pricing information, and technical documentation accurately describe the products and services offered through the Platform.

17.2 Product images, graphics, illustrations, demonstrations, and promotional materials are provided for illustrative purposes only.

17.3 Minor differences between product descriptions and the final product shall not constitute a defect where such differences do not materially affect functionality, purpose, or quality.

17.4 The Organisations reserve the right to correct any typographical, pricing, technical, or administrative errors appearing on the Platform at any time.

18. Digital Products

18.1 Digital products may include:

(a) eBooks;

(b) downloadable publications;

(c) PDFs;

(d) templates;

(e) software;

(f) digital artwork;

(g) presentations;

(h) research papers;

(i) datasets;

(j) audio recordings;

(k) videos;

(l) online course materials;

(m) digital certificates;

(n) digital licences;

(o) AI-generated resources;

(p) cloud-access content.

18.2 Unless expressly stated otherwise, digital products are licensed and not sold.

18.3 Purchase of a digital product grants the purchaser only a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable licence to access and use the purchased product strictly in accordance with these Terms.

18.4 Users shall not:

(a) reproduce;

(b) distribute;

(c) publicly display;

(d) publicly perform;

(e) resell;

(f) sublicense;

(g) rent;

(h) lease;

(i) lend;

(j) modify;

(k) translate;

(l) adapt;

(m) reverse engineer;

(n) extract datasets;

(o) create derivative works;

(p) commercially exploit any digital product,

except where expressly authorised in writing by the Organisations.

19. Printed Publications

19.1 Printed books, manuals, journals, reports, merchandise, and other physical products shall remain subject to stock availability.

19.2 Delivery estimates are indicative only.

19.3 Risk in physical goods shall pass to the purchaser upon delivery to the address supplied by the purchaser or to the nominated carrier, as applicable.

19.4 Legal title shall not pass until the Organisations have received payment in full in cleared funds.

19.5 The Organisations reserve the right to substitute equivalent shipping methods where reasonably necessary.

20. Artificial Intelligence Products and Services

20.1 The Platform may provide artificial intelligence products, applications, software, virtual assistants, decision-support systems, governance tools, automated workflows, language models, robotics technologies, or related AI services.

20.2 Users acknowledge that artificial intelligence systems:

(a) generate probabilistic outputs;

(b) may produce incomplete, inaccurate, outdated, or incorrect information;

(c) should not be relied upon without appropriate human verification;

(d) do not replace independent professional judgement.

20.3 AI-generated outputs are provided solely as informational or assistive tools unless expressly stated otherwise.

20.4 Users remain solely responsible for all decisions, actions, reliance, interpretations, or consequences arising from the use of AI-generated outputs.

20.5 The Organisations make no representation that AI-generated outputs are suitable for legal, medical, financial, engineering, educational, regulatory, scientific, governmental, or other professional purposes without independent verification.

21. Software and Software-as-a-Service (SaaS)

21.1 Software made available through the Platform may be licensed rather than sold.

21.2 Unless otherwise agreed in writing, users receive only a limited licence to use the software.

21.3 Users shall not:

(a) reverse engineer;

(b) decompile;

(c) disassemble;

(d) bypass security mechanisms;

(e) modify source code;

(f) remove copyright notices;

(g) interfere with licensing mechanisms;

(h) circumvent technological protection measures.

21.4 The Organisations reserve the right to suspend, update, replace, discontinue, or modify software at any time.

22. Professional Services

22.1 Consultancy, advisory, research, governance, compliance, legal technology, strategy, technical support, and professional services shall be provided subject to:

(a) availability;

(b) separate engagement terms where applicable;

(c) professional standards;

(d) regulatory requirements.

22.2 Unless expressly agreed in writing, information published on the Platform shall not constitute personalised professional advice.

23. Education and Training Services

23.1 Educational programmes may include:

(a) online courses;

(b) instructor-led courses;

(c) virtual classrooms;

(d) webinars;

(e) workshops;

(f) seminars;

(g) conferences;

(h) executive programmes;

(i) continuing professional development programmes.

23.2 Completion of a course does not automatically entitle a participant to certification unless all prescribed requirements have been satisfied.

23.3 The Organisations reserve the right to revise course syllabi, instructors, assessment methods, learning outcomes, schedules, and delivery formats.

24. Certification Services

24.1 Professional certifications issued by the Organisations are intended to recognise successful completion of specified educational, competency, governance, or professional requirements.

24.2 Certification shall not constitute:

(a) a governmental licence;

(b) statutory accreditation;

(c) professional registration;

(d) employment certification,

unless expressly stated.

24.3 The Organisations reserve the right to suspend, revoke, invalidate, withdraw, or refuse certification where they reasonably determine that certification was obtained through:

(a) fraud;

(b) plagiarism;

(c) impersonation;

(d) academic misconduct;

(e) examination malpractice;

(f) false documentation;

(g) unethical conduct;

(h) breach of these Terms.

24.4 Decisions relating to certification integrity shall be final, subject to any applicable appeal procedures established by the Organisations.


25. Membership Programmes

25.1 The Platform may offer professional memberships.

25.2 Membership benefits may include:

(a) exclusive publications;

(b) research resources;

(c) networking opportunities;

(d) discounted pricing;

(e) continuing education;

(f) member-only events;

(g) professional directories;

(h) certification benefits.

25.3 Membership does not confer ownership, governance rights, voting rights, partnership status, or any proprietary interest in the Organisations unless expressly provided.

26. Orders

26.1 Submission of an order constitutes an offer by the purchaser to purchase the relevant product or service.

26.2 An order shall not be deemed accepted until confirmation is issued by the Organisations.

26.3 The Organisations reserve the right to reject, cancel, or limit any order where:

(a) pricing errors exist;

(b) stock is unavailable;

(c) fraud is suspected;

(d) payment cannot be verified;

(e) export restrictions apply;

(f) legal compliance requires cancellation;

(g) technical errors occur.

27. Pricing

27.1 Prices displayed on the Platform are subject to change without prior notice.

27.2 Unless expressly stated otherwise:

(a) taxes;

(b) customs duties;

(c) import charges;

(d) shipping costs;

(e) banking charges;

(f) foreign exchange costs,

remain the responsibility of the purchaser.

27.3 Obvious pricing errors may be corrected before or after acceptance of an order where permitted by applicable law.

28. Payment

28.1 Payment shall be made using payment methods approved by the Organisations.

28.2 The Organisations may utilise independent third-party payment processors.

28.3 The Organisations do not guarantee uninterrupted availability of any payment service.

28.4 Transactions may be declined for fraud prevention, sanctions compliance, regulatory requirements, security concerns, or technical reasons.

28.5 Ownership of products requiring payment shall remain with the Organisations until payment has been received in full in cleared funds.

29. Taxes

29.1 Purchasers remain responsible for all taxes applicable to their purchases unless mandatory law provides otherwise.

29.2 Where required by law, the Organisations may collect, withhold, report, or remit taxes to competent authorities.

30. Promotional Offers

30.1 From time to time, the Organisations may offer promotional pricing, discounts, scholarships, coupons, vouchers, referral programmes, loyalty benefits, or limited-time offers.

30.2 Unless expressly stated otherwise:

(a) promotional offers may be withdrawn at any time;

(b) promotions may not be combined;

(c) promotions are non-transferable;

(d) promotions possess no cash value;

(e) misuse of promotional programmes may result in cancellation.

30.3 The Organisations reserve the right to refuse, reverse, or recover improperly obtained promotional benefits.

PART IV

USER RESPONSIBILITIES, ACCEPTABLE USE, AND COMMUNITY STANDARDS

31. User Responsibilities

31.1 Every user of the Platform shall use the Platform responsibly, lawfully, honestly, ethically, and in accordance with these Terms, all applicable laws, and recognised standards of good faith and fair dealing.

31.2 By accessing or using the Platform, you agree that you shall:

(a) comply with these Terms and all policies published by the Organisations;

(b) provide accurate, complete, and current information whenever requested;

(c) maintain the confidentiality and security of your account credentials;

(d) use the Platform only for lawful and legitimate purposes;

(e) respect the intellectual property rights, privacy rights, contractual rights, and other legal rights of the Organisations and third parties;

(f) cooperate with reasonable security, compliance, identity verification, and audit requirements;

(g) maintain the security of any systems, devices, or networks through which you access the Platform;

(h) promptly notify the Organisations of any actual or suspected unauthorised access, security breach, or misuse of your account; and

(i) exercise reasonable care and professional judgment when using any AI-generated outputs or decision-support tools provided through the Platform.

31.3 You acknowledge that your use of the Platform is at your own initiative and that you remain solely responsible for ensuring compliance with all laws applicable in your jurisdiction.

32. Acceptable Use

32.1 The Platform is provided solely for lawful, authorised, and legitimate purposes.

32.2 You may use the Platform only in a manner that:

(a) complies with applicable law;

(b) complies with these Terms;

(c) does not interfere with the operation, security, or integrity of the Platform;

(d) respects the rights of other users;

(e) protects the confidentiality of information;

(f) preserves the reputation of the Organisations.

32.3 Nothing contained within the Platform shall be interpreted as granting permission to engage in any activity prohibited under these Terms.

33. Prohibited Conduct

Without limiting any other provision of these Terms, you shall not directly or indirectly:

(a) use the Platform for any unlawful purpose;

(b) violate any applicable law, regulation, court order, or governmental directive;

(c) infringe any copyright, trade mark, patent, database right, trade secret, or other intellectual property right;

(d) impersonate another individual or organisation;

(e) submit false or misleading information;

(f) create fraudulent accounts;

(g) interfere with another user’s access to the Platform;

(h) circumvent authentication or security measures;

(i) attempt unauthorised access to any part of the Platform or related systems;

(j) upload malicious software, viruses, worms, ransomware, spyware, Trojan horses, or other harmful code;

(k) interfere with cybersecurity protections;

(l) conduct denial-of-service attacks or other disruptive activities;

(m) scrape, harvest, crawl, index, extract, or systematically collect data from the Platform without prior written authorisation;

(n) use automated tools, bots, scripts, spiders, or other automated means to access the Platform except where expressly authorised;

(o) manipulate examination results, certifications, or learning assessments;

(p) interfere with payment systems;

(q) bypass licensing mechanisms;

(r) reverse engineer software except where mandatory law expressly permits;

(s) remove copyright or proprietary notices;

(t) create derivative commercial works from Platform content;

(u) upload unlawful, defamatory, obscene, discriminatory, threatening, abusive, fraudulent, hateful, or misleading content;

(v) promote violence, terrorism, organised crime, human trafficking, child exploitation, or other unlawful activity;

(w) use the Platform to distribute spam, phishing communications, chain letters, or unsolicited commercial communications;

(x) interfere with investigations conducted by the Organisations;

(y) encourage or assist another person to commit any prohibited act.

34. Responsible Use of Artificial Intelligence Services

34.1 Where the Platform provides artificial intelligence systems, users shall use such systems responsibly and in accordance with applicable law.

34.2 Users shall not knowingly use AI services provided through the Platform to:

(a) generate unlawful content;

(b) facilitate criminal conduct;

(c) deceive individuals through impersonation or synthetic identity fraud;

(d) produce malicious software;

(e) circumvent cybersecurity protections;

(f) disseminate misinformation with intent to deceive;

(g) infringe intellectual property rights;

(h) conduct unlawful surveillance;

(i) generate discriminatory or unlawful automated decisions;

(j) facilitate academic dishonesty;

(k) undermine examination integrity;

(l) violate human rights or fundamental freedoms.

34.3 Users remain solely responsible for all prompts submitted to AI systems and all actions taken based upon AI-generated outputs.

35. User-Generated Content

35.1 The Platform may permit users to upload, publish, submit, transmit, display, or otherwise make available content including:

(a) comments;

(b) reviews;

(c) research papers;

(d) articles;

(e) assignments;

(f) discussion posts;

(g) images;

(h) videos;

(i) audio recordings;

(j) software;

(k) datasets;

(l) project submissions;

(m) forum contributions; and

(n) other materials.

35.2 You retain ownership of your User Content, subject to the licence granted under these Terms.

35.3 By submitting User Content, you grant the Organisations a worldwide, perpetual (or for the duration permitted by applicable law where perpetual licences are restricted), irrevocable, royalty-free, transferable, sublicensable, and non-exclusive licence to host, store, reproduce, publish, display, distribute, transmit, translate, adapt, format, archive, and otherwise use such User Content to operate, administer, improve, secure, promote, and provide the Platform and its related services.

35.4 You represent and warrant that:

(a) you own or lawfully control all rights in your User Content;

(b) your User Content does not infringe any third-party rights;

(c) your User Content complies with applicable law; and

(d) you possess all necessary permissions required for publication.

35.5 The Organisations assume no responsibility for User Content posted by users.

36. Monitoring and Content Moderation

36.1 The Organisations are under no obligation to monitor User Content but reserve the unrestricted right to do so.

36.2 Without prior notice, the Organisations may investigate, remove, disable access to, edit, restrict, archive, or preserve any User Content where reasonably necessary to:

(a) comply with applicable law;

(b) comply with court orders;

(c) respond to regulatory requirements;

(d) protect users;

(e) protect the Platform;

(f) protect the Organisations’ reputation;

(g) enforce these Terms;

(h) protect intellectual property rights;

(i) preserve cybersecurity; or

(j) prevent unlawful conduct.

36.3 Removal of User Content shall not give rise to any entitlement to compensation.

37. Academic Integrity

37.1 Users participating in educational programmes shall comply with the highest standards of academic honesty.

37.2 Without limitation, users shall not:

(a) plagiarise;

(b) impersonate another candidate;

(c) obtain unauthorised examination assistance;

(d) submit work completed by another person;

(e) manipulate assessment systems;

(f) falsify research;

(g) submit fraudulent qualifications;

(h) use prohibited AI tools where expressly disallowed by the applicable assessment rules.

37.3 Academic misconduct may result in:

(a) cancellation of examination results;

(b) withdrawal from programmes;

(c) revocation of certifications;

(d) suspension of accounts;

(e) permanent exclusion from the Platform; and

(f) any other lawful action considered appropriate by the Organisations.

38. Professional Conduct

38.1 Users undertaking certification programmes, consultancy engagements, research collaborations, or professional memberships shall conduct themselves honestly, professionally, and ethically.

38.2 Conduct likely to bring the Organisations into disrepute may result in disciplinary action, including suspension or termination of access.

38.3 The Organisations reserve the right to establish and publish professional codes of conduct applicable to particular programmes, certifications, or memberships. Such codes shall form part of these Terms to the extent expressly incorporated by reference.

39. Community Standards

39.1 The Platform may provide forums, discussion boards, networking communities, collaborative workspaces, or other interactive environments.

39.2 Users shall engage with others respectfully and professionally.

39.3 Users shall not engage in harassment, intimidation, bullying, discrimination, hate speech, threats, or other conduct that undermines a safe and constructive environment.

39.4 The Organisations may suspend or remove access to any community feature where a user’s conduct is inconsistent with these standards.

40. Reporting Violations

40.1 Users are encouraged to report suspected violations of these Terms, unlawful activity, intellectual property infringement, cybersecurity incidents, or misuse of the Platform.

40.2 Reports may be submitted through the contact channels designated by the Organisations.

40.3 The Organisations reserve the right to investigate reported matters and to take such lawful action as they consider appropriate.

41. Enforcement

41.1 Without prejudice to any other rights or remedies available at law or under these Terms, the Organisations may, at their sole discretion:

(a) issue warnings;

(b) suspend or restrict access to the Platform;

(c) remove content;

(d) revoke licences or certifications;

(e) terminate user accounts;

(f) refuse future registrations;

(g) report suspected unlawful conduct to competent authorities; or

(h) pursue any civil, criminal, contractual, equitable, or administrative remedies available.

41.2 The exercise of any enforcement measure under this Part shall not limit any other rights or remedies available to the Organisations.

PART V

INTELLECTUAL PROPERTY RIGHTS, LICENSING, AND PROPRIETARY TECHNOLOGIES

42. Ownership of Intellectual Property

42.1 Unless expressly stated otherwise in writing, the Platform and all Intellectual Property Rights subsisting in or relating to the Platform are and shall remain the exclusive property of the Organisations or their respective licensors.

42.2 All Intellectual Property Rights are protected by applicable national and international laws, including laws relating to copyright, trade marks, patents, industrial designs, trade secrets, confidential information, database rights, unfair competition, and other proprietary rights.

42.3 Nothing contained in these Terms shall operate to transfer, assign, license (except as expressly provided herein), waive, or otherwise dispose of any Intellectual Property Rights belonging to the Organisations.

42.4 Except for the limited rights expressly granted under these Terms, no licence or proprietary interest is granted to any user by implication, estoppel, exhaustion, or otherwise.

43. Protected Materials

43.1 Without limitation, the following materials are protected by Intellectual Property Rights:

(a) books;

(b) eBooks;

(c) journals;

(d) research papers;

(e) reports;

(f) articles;

(g) teaching materials;

(h) online courses;

(i) certification materials;

(j) examination papers;

(k) answer keys;

(l) presentations;

(m) videos;

(n) audio recordings;

(o) photographs;

(p) illustrations;

(q) diagrams;

(r) flowcharts;

(s) graphics;

(t) infographics;

(u) logos;

(v) icons;

(w) animations;

(x) software;

(y) source code;

(z) object code;

(aa) databases;

(bb) datasets;

(cc) APIs;

(dd) AI models;

(ee) prompts;

(ff) prompt libraries;

(gg) algorithms;

(hh) workflows;

(ii) governance frameworks;

(jj) governance architectures;

(kk) governance methodologies;

(ll) assessment methodologies;

(mm) templates;

(nn) policies;

(oo) manuals;

(pp) publications;

(qq) websites;

(rr) mobile applications;

(ss) user interfaces;

(tt) platform architecture;

(uu) design elements;

(vv) branding;

(ww) documentation;

(xx) training materials;

(yy) certification standards; and

(zz) all other content made available through the Platform.

44. Proprietary Artificial Intelligence Governance Frameworks

44.1 The Organisations have developed and may continue to develop proprietary governance methodologies, legal doctrines, conceptual frameworks, educational models, governance architectures, assessment systems, certification methodologies, compliance tools, taxonomies, visual models, diagrams, matrices, maturity models, governance instruments, governance records, and other original intellectual creations relating to artificial intelligence and associated technologies.

44.2 Such proprietary works may include, without limitation:

(a) governance doctrines;

(b) governance architectures;

(c) governance geometries;

(d) governance maturity models;

(e) governance lifecycle models;

(f) governance assessment methodologies;

(g) governance certification systems;

(h) governance taxonomies;

(i) governance indexes;

(j) governance documentary frameworks;

(k) governance assurance methodologies;

(l) governance dashboards;

(m) governance analytics;

(n) governance scorecards;

(o) governance templates;

(p) governance policies;

(q) governance implementation frameworks;

(r) governance educational methodologies;

(s) governance compliance methodologies;

(t) governance software;

(u) governance automation tools;

(v) governance knowledge bases; and

(w) all improvements, modifications, derivatives, adaptations, translations, enhancements, revisions, and future developments thereof.

44.3 Unless expressly licensed in writing, no person shall reproduce, commercialise, publish, distribute, teach commercially, license, sublicense, adapt, or otherwise exploit any proprietary governance framework or methodology developed by the Organisations.

45. Trade Marks and Branding

45.1 The names, trade marks, service marks, logos, slogans, trade dress, domain names, and branding associated with the Organisations are valuable proprietary assets.

45.2 Without limitation, this protection extends to:

(a) OCA;

(b) Lubwama’s AI Lexical Technologies;

(c) Global South AI Solutions;

(d) Patrice Robotica Systems;

(e) AI Market Solutions;

(f) AI Safety and Training Institute;

(g) associated logos;

(h) certification marks;

(i) quality marks;

(j) trust marks;

(k) programme names;

(l) course titles;

(m) publication series;

(n) software names;

(o) event branding; and

(p) any other distinctive identifiers used by the Organisations.

45.3 Nothing contained on the Platform grants permission to use any trade mark except with the prior written consent of the lawful owner.

46. Copyright

46.1 Unless otherwise indicated, all copyright in the Platform and its contents belongs to the Organisations or their licensors.

46.2 Copyright protection extends to all original literary, artistic, educational, scientific, technological, software, audio-visual, and digital works published through the Platform.

46.3 Users shall not reproduce copyrighted material except as expressly permitted by these Terms or applicable law.

47. Limited Licence to Users

47.1 Subject to continued compliance with these Terms, the Organisations grant each authorised user a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use the Platform solely for its intended lawful purposes.

47.2 This licence does not transfer ownership of any Intellectual Property Rights.

47.3 The licence automatically terminates upon:

(a) termination of your account;

(b) breach of these Terms;

(c) expiry of a subscription;

(d) revocation by the Organisations; or

(e) discontinuation of the relevant service.

48. Licence Restrictions

48.1 Except as expressly authorised in writing, users shall not:

(a) reproduce Platform content;

(b) publish Platform content;

(c) redistribute Platform content;

(d) sell Platform content;

(e) lease Platform content;

(f) rent Platform content;

(g) sublicense Platform content;

(h) publicly display Platform content;

(i) publicly perform Platform content;

(j) create derivative works;

(k) modify content;

(l) remove proprietary notices;

(m) reverse engineer software;

(n) decompile software;

(o) disassemble software;

(p) bypass licensing controls;

(q) scrape data;

(r) harvest databases;

(s) train artificial intelligence models using Platform content;

(t) mine text or data from the Platform;

(u) create competing datasets;

(v) reproduce certification examinations;

(w) reproduce answer keys;

(x) reproduce governance frameworks;

(y) reproduce proprietary methodologies; or

(z) otherwise commercially exploit Platform content.

49. Artificial Intelligence Training Restrictions

49.1 Unless expressly authorised in writing, users shall not use any Content, publications, datasets, software, documentation, prompts, prompt libraries, research materials, governance frameworks, educational materials, certification materials, AI outputs, or other resources obtained from the Platform for the purpose of:

(a) training artificial intelligence models;

(b) fine-tuning machine learning models;

(c) developing foundation models;

(d) developing large language models;

(e) creating embeddings;

(f) synthetic dataset generation;

(g) automated knowledge extraction;

(h) model distillation;

(i) retrieval-augmented generation datasets;

(j) AI benchmarking;

(k) automated scraping for AI development; or

(l) any substantially similar machine-learning purpose,

without the Organisations’ prior written consent.

49.2 Any unauthorised use described in this Clause constitutes a material breach of these Terms and may also constitute infringement of applicable Intellectual Property Rights.

50. User Content Licence

50.1 You retain ownership of Intellectual Property Rights subsisting in User Content submitted by you.

50.2 By submitting User Content, you grant the Organisations a worldwide, royalty-free, non-exclusive licence to use such content solely for purposes connected with the operation, administration, improvement, promotion, moderation, security, research, and development of the Platform.

50.3 You warrant that you possess all rights necessary to grant the licence contained in this Clause.

51. Feedback

51.1 Users may voluntarily submit comments, suggestions, recommendations, enhancement proposals, ideas, feature requests, evaluations, bug reports, or other feedback relating to the Platform (“Feedback”).

51.2 Unless otherwise agreed in writing, all Feedback shall be deemed non-confidential.

51.3 You grant the Organisations a perpetual, worldwide, irrevocable, royalty-free, transferable, sublicensable licence to use, reproduce, modify, adapt, commercialise, publish, distribute, incorporate, and otherwise exploit Feedback without compensation or attribution.

52. Intellectual Property Infringement

52.1 The Organisations respect the Intellectual Property Rights of others and expect users to do likewise.

52.2 A person claiming infringement should submit a written notice containing sufficient information to enable identification of:

(a) the allegedly infringed work;

(b) the allegedly infringing material;

(c) the legal basis of the claim;

(d) the claimant’s contact information; and

(e) a statement made in good faith that the claim is accurate.

52.3 The Organisations reserve the right to remove or disable access to allegedly infringing material pending investigation.

53. Reservation of Rights

53.1 All rights not expressly granted under these Terms are reserved by the Organisations.

53.2 The Organisations reserve the unrestricted right to enforce their Intellectual Property Rights through any lawful civil, criminal, administrative, technological, contractual, or equitable means available under applicable law.

53.3 Failure to enforce any Intellectual Property Right on one occasion shall not constitute a waiver of the right to enforce it in the future.

54. Survival

54.1 The provisions of this Part shall survive the suspension, termination, expiration, cancellation, or completion of your use of the Platform for so long as any Intellectual Property Rights remain legally enforceable.

PART VI

COMMERCIAL TERMS, PRICING, PAYMENTS, DELIVERY, REFUNDS, AND SUBSCRIPTIONS

55. Commercial Transactions

55.1 All purchases, subscriptions, registrations, licences, memberships, enrolments, certifications, consultancy engagements, and other commercial transactions conducted through the Platform shall be governed by these Terms together with any applicable product-specific or service-specific terms.

55.2 By placing an order through the Platform, you represent and warrant that:

(a) you are legally entitled to enter into the transaction;

(b) all information supplied is accurate and complete;

(c) you are authorised to use the selected payment method;

(d) you intend to pay the applicable purchase price and all associated charges.

55.3 The Organisations reserve the right to verify any order before acceptance.

56. Product Availability

56.1 All products and services are offered subject to availability.

56.2 Publication of a product or service on the Platform does not constitute a guarantee that it will remain available.

56.3 The Organisations reserve the right, without liability, to:

(a) discontinue products;

(b) limit quantities;

(c) restrict sales;

(d) suspend services;

(e) withdraw publications;

(f) replace products with updated editions;

(g) retire obsolete software;

(h) modify service offerings.

57. Prices

57.1 Prices published on the Platform are displayed in the currency indicated at the time of purchase.

57.2 Prices may be displayed in multiple currencies for convenience only.

57.3 Unless expressly stated otherwise, published prices do not include:

(a) shipping costs;

(b) insurance;

(c) customs duties;

(d) import taxes;

(e) value added tax (VAT), goods and services tax (GST), sales tax, or similar taxes where applicable;

(f) foreign exchange charges;

(g) banking fees;

(h) payment processing fees imposed by third parties.

57.4 The Organisations reserve the right to revise prices at any time prior to acceptance of an order.

57.5 Price changes shall not affect completed transactions unless a manifest pricing error has occurred.

58. Orders

58.1 Submission of an order constitutes an offer by the purchaser to purchase the relevant product or service.

58.2 An order shall only become binding upon written or electronic confirmation issued by the Organisations.

58.3 The Organisations reserve the right to refuse or cancel any order where:

(a) payment authorisation fails;

(b) pricing errors occur;

(c) fraud is suspected;

(d) export restrictions apply;

(e) sanctions laws prohibit the transaction;

(f) products become unavailable;

(g) legal or regulatory compliance requires cancellation;

(h) the purchaser has materially breached these Terms.

58.4 Cancellation of an order prior to dispatch or delivery shall entitle the purchaser only to a refund of any amount actually received, unless otherwise provided by applicable law.

59. Payment

59.1 Payment shall be made using payment methods approved by the Organisations from time to time.

59.2 Payment may be processed by independent third-party payment service providers.

59.3 The Organisations are not responsible for interruptions, delays, or failures attributable to third-party payment processors.

59.4 Payments shall be deemed received only when cleared funds are irrevocably credited to the account nominated by the Organisations.

59.5 Where payment is unsuccessful, declined, reversed, charged back, disputed, or subsequently invalidated, the Organisations reserve the right to:

(a) suspend delivery;

(b) suspend access;

(c) revoke licences;

(d) terminate subscriptions;

(e) recover unpaid amounts;

(f) charge reasonable administrative costs permitted by law.

60. Taxes

60.1 Purchasers are solely responsible for any taxes, duties, levies, customs charges, regulatory fees, or similar governmental charges applicable to their transactions unless mandatory law requires otherwise.

60.2 Where applicable law requires the Organisations to collect taxes, such taxes shall be added to the purchase price.

60.3 Users remain responsible for compliance with tax obligations applicable within their jurisdictions.

61. Digital Delivery

61.1 Digital products shall ordinarily be delivered electronically through:

(a) secure download links;

(b) user accounts;

(c) electronic mail;

(d) cloud platforms;

(e) learning management systems; or

(f) other electronic delivery mechanisms determined by the Organisations.

61.2 Delivery shall be deemed complete when the digital product is made available to the purchaser using the delivery method selected by the Organisations.

61.3 Users are responsible for maintaining compatible hardware, software, internet connectivity, and storage necessary to access digital products.

61.4 The Organisations shall not be liable for a user’s inability to access digital products resulting from incompatible systems, user error, or third-party technical failures.

62. Shipping and Delivery of Physical Products

62.1 Physical products shall be shipped to the delivery address supplied by the purchaser.

62.2 Delivery times are estimates only and do not constitute contractual guarantees unless expressly agreed in writing.

62.3 The Organisations shall not be liable for delays arising from:

(a) customs inspections;

(b) transportation disruptions;

(c) courier delays;

(d) weather conditions;

(e) governmental restrictions;

(f) labour disputes;

(g) force majeure events; or

(h) incorrect delivery information supplied by the purchaser.

62.4 Risk of accidental loss or damage passes to the purchaser upon delivery to the delivery address or to the nominated carrier, as applicable.

62.5 Legal title to physical goods shall pass only upon receipt of payment in full in cleared funds.

63. Inspection of Delivered Products

63.1 Purchasers shall inspect delivered products within a reasonable period after delivery.

63.2 Any claim relating to shortages, visible damage, or incorrect delivery shall be reported promptly through the Platform’s designated customer support channels.

63.3 Failure to report such matters within a reasonable period may affect the availability of remedies, subject to applicable consumer protection laws.

64. Returns and Refunds

64.1 Except where mandatory law provides otherwise, all sales are final.

64.2 Digital products, including eBooks, downloadable publications, software, digital certificates, templates, online courses that have been accessed, AI resources, and other electronically delivered products, are generally non-refundable once access has been granted or delivery has occurred.

64.3 Refunds or replacements for physical products may be considered where:

(a) the wrong product was supplied;

(b) the product arrived materially damaged;

(c) the product contained a manufacturing defect;

(d) applicable law requires a refund.

64.4 Refunds shall not ordinarily be granted merely because:

(a) the purchaser changes their mind;

(b) the purchaser no longer requires the product;

(c) the purchaser fails to use the product;

(d) the purchaser misunderstood product features that were accurately described.

64.5 Approved refunds shall ordinarily be made using the original payment method unless otherwise agreed.

64.6 Nothing in this Clause excludes or limits any non-excludable statutory consumer rights.

65. Promotional Offers and Discounts

65.1 The Organisations may, from time to time, offer scholarships, promotional pricing, discounts, vouchers, coupons, referral incentives, loyalty rewards, or other promotional benefits.

65.2 Unless expressly stated otherwise:

(a) promotions are subject to availability;

(b) promotions may be withdrawn without prior notice;

(c) promotions cannot be redeemed for cash;

(d) promotions may not be transferred;

(e) only one promotion may apply to a transaction unless expressly permitted.

65.3 The Organisations reserve the right to cancel or recover promotional benefits obtained through fraud, abuse, technical error, or breach of these Terms.

66. Subscriptions

66.1 Certain products or services may be offered on a subscription basis.

66.2 Subscription benefits may include continuing access to:

(a) software;

(b) cloud services;

(c) educational content;

(d) research resources;

(e) publications;

(f) professional communities;

(g) AI tools;

(h) certification maintenance programmes; or

(i) other recurring services.

66.3 Subscription fees shall be payable at the intervals specified at the time of purchase.

66.4 Failure to make payment may result in suspension or termination of subscription benefits.

67. Automatic Renewal

67.1 Where a subscription is expressly designated as automatically renewing, it shall continue for successive renewal periods unless cancelled before the applicable renewal date.

67.2 By enrolling in an automatically renewing subscription, you authorise the applicable payment method to be charged for each renewal period, subject to applicable law.

67.3 You may cancel automatic renewal through the methods provided on the Platform, and cancellation will ordinarily take effect at the end of the current paid subscription period unless otherwise stated.

68. Promotional Trials

68.1 The Organisations may offer complimentary trials or introductory access to certain services.

68.2 Unless expressly stated otherwise, promotional trials:

(a) are limited to new eligible users;

(b) may be withdrawn at any time;

(c) do not guarantee future availability;

(d) may automatically convert into paid subscriptions where the user has clearly agreed to such conversion at the time of enrolment, subject to applicable law.

68.3 Abuse of trial programmes may result in suspension or termination of access.

69. Chargebacks and Payment Disputes

69.1 Users are encouraged to contact the Organisations to resolve billing concerns before initiating a chargeback or payment dispute.

69.2 Where a payment is reversed through a chargeback or similar process without lawful justification, the Organisations may:

(a) suspend user accounts;

(b) revoke access to products or services;

(c) recover outstanding amounts through lawful means;

(d) decline future transactions with the user.

69.3 This Clause does not affect any statutory right to dispute unauthorised or fraudulent transactions.

70. Reservation of Commercial Rights

70.1 The Organisations reserve the right to determine, in their sole discretion and subject to applicable law:

(a) product pricing;

(b) licensing models;

(c) commercial strategies;

(d) distribution methods;

(e) sales channels;

(f) promotional programmes;

(g) subscription structures; and

(h) payment arrangements.

70.2 No course of dealing, prior practice, promotional communication, or commercial relationship shall prevent the Organisations from exercising the rights reserved under these Terms unless expressly agreed in writing.

PART VII

PRIVACY, DATA PROTECTION, INFORMATION SECURITY, AND CYBERSECURITY

71. Privacy

71.1 The Organisations recognise the importance of protecting personal information and are committed to processing personal data lawfully, fairly, transparently, and securely.

71.2 Your access to and use of the Platform is also governed by the Organisations’ Privacy Policy, as amended from time to time, which forms an integral part of these Terms.

71.3 By accessing or using the Platform, you acknowledge that your personal information may be collected, used, stored, disclosed, transferred, retained, and otherwise processed in accordance with these Terms, the Privacy Policy, and applicable law.

71.4 Nothing in these Terms limits any rights afforded to data subjects under applicable data protection legislation.

72. Collection of Information

72.1 The Organisations may collect information including, but not limited to:

(a) identification information;

(b) contact information;

(c) account credentials;

(d) payment information;

(e) billing information;

(f) educational records;

(g) certification records;

(h) examination records;

(i) employment information voluntarily provided by users;

(j) communications with the Organisations;

(k) technical information relating to devices and browsers;

(l) IP addresses;

(m) cookies and similar technologies;

(n) usage analytics;

(o) AI interaction history;

(p) customer support records;

(q) research participation information;

(r) marketing preferences; and

(s) any other information voluntarily submitted through the Platform.

72.2 The Organisations shall collect only such information as is reasonably necessary for legitimate operational, contractual, legal, regulatory, educational, security, research, certification, or commercial purposes.

73. Purposes of Processing

73.1 Personal information may be processed for purposes including:

(a) operating the Platform;

(b) creating and administering user accounts;

(c) processing orders and payments;

(d) delivering products and services;

(e) administering educational programmes;

(f) conducting examinations;

(g) issuing certifications;

(h) providing customer support;

(i) verifying identity;

(j) preventing fraud;

(k) maintaining cybersecurity;

(l) improving Platform functionality;

(m) conducting research and analytics;

(n) complying with legal obligations;

(o) enforcing these Terms;

(p) communicating with users;

(q) administering memberships and subscriptions; and

(r) any other purpose for which the information was lawfully collected.

74. International Data Transfers

74.1 The Platform may be accessed from multiple jurisdictions.

74.2 Personal information may therefore be processed, stored, transferred, backed up, or accessed in jurisdictions other than the jurisdiction in which the user resides.

74.3 Where personal information is transferred internationally, the Organisations shall take reasonable measures to ensure that appropriate safeguards are implemented in accordance with applicable law.

74.4 Users acknowledge that electronic communications and cloud-based services may involve international transmission of information.

75. Data Accuracy

75.1 Users are responsible for ensuring that personal information supplied to the Platform remains accurate, complete, and current.

75.2 The Organisations shall not be liable for consequences arising from inaccurate or outdated information supplied by users.

76. User Responsibilities for Information Security

76.1 Users shall take reasonable steps to safeguard their personal information and account credentials.

76.2 Users shall immediately notify the Organisations upon becoming aware of:

(a) unauthorised account access;

(b) credential compromise;

(c) suspected identity theft;

(d) fraudulent activity;

(e) security vulnerabilities affecting their account.

76.3 Users shall not intentionally compromise the security of the Platform.

77. Information Security

77.1 The Organisations shall implement administrative, technical, and organisational measures reasonably designed to protect information under their control against:

(a) unauthorised access;

(b) unlawful disclosure;

(c) accidental destruction;

(d) accidental loss;

(e) unauthorised alteration;

(f) cyber intrusion; and

(g) other reasonably foreseeable security risks.

77.2 While the Organisations employ appropriate security measures, no electronic system can be guaranteed to be completely secure.

77.3 Accordingly, the Organisations do not warrant that the Platform will be immune from cyber incidents, malicious attacks, or other security events.

78. Cybersecurity

78.1 Users shall not engage in any activity that compromises or attempts to compromise the cybersecurity of the Platform.

78.2 Without limitation, users shall not:

(a) probe security vulnerabilities;

(b) perform penetration testing without prior written authorisation;

(c) introduce malicious software;

(d) interfere with network security;

(e) circumvent authentication controls;

(f) exploit software vulnerabilities;

(g) intercept communications unlawfully;

(h) conduct denial-of-service attacks;

(i) interfere with cybersecurity monitoring systems.

78.3 The Organisations reserve the right to investigate suspected cybersecurity incidents and to cooperate with competent authorities in relation to such incidents.

79. Cookies and Similar Technologies

79.1 The Platform may use cookies, web beacons, local storage, pixels, analytics technologies, and similar technologies to:

(a) authenticate users;

(b) improve Platform functionality;

(c) maintain security;

(d) analyse usage;

(e) remember user preferences;

(f) personalise user experiences;

(g) measure Platform performance.

79.2 Users may manage certain cookie preferences through browser settings or other mechanisms made available by the Platform.

79.3 Disabling cookies may affect the functionality of certain features of the Platform.

80. Artificial Intelligence and Automated Processing

80.1 Certain services may utilise artificial intelligence or automated decision-support technologies to improve user experience, personalise content, enhance Platform security, assist customer support, administer educational services, or perform other lawful operational functions.

80.2 Where legally required, users shall be informed of material automated processing affecting them and afforded any rights provided under applicable law.

80.3 Unless expressly stated otherwise, automated outputs generated by the Platform shall not constitute legally binding decisions made solely by automated means.

81. Confidential Information

81.1 Users may obtain access to confidential or proprietary information belonging to the Organisations.

81.2 Users agree to maintain the confidentiality of such information and shall not disclose, reproduce, publish, distribute, or otherwise use confidential information except as expressly authorised.

81.3 Confidential information includes, without limitation:

(a) unpublished research;

(b) examination materials;

(c) certification methodologies;

(d) software source code;

(e) proprietary algorithms;

(f) business strategies;

(g) commercial information;

(h) technical documentation;

(i) security procedures; and

(j) any information reasonably understood to be confidential.

81.4 This obligation does not apply to information that:

(a) is lawfully in the public domain through no breach of these Terms;

(b) was lawfully known to the recipient before disclosure;

(c) is lawfully obtained from an independent third party without a duty of confidentiality; or

(d) must be disclosed pursuant to a lawful order of a court or competent authority, provided that, where legally permissible, reasonable prior notice is given to the Organisations.

82. Data Retention

82.1 The Organisations may retain information for so long as reasonably necessary to:

(a) provide services;

(b) maintain educational and certification records;

(c) comply with legal obligations;

(d) resolve disputes;

(e) enforce contractual rights;

(f) protect the security and integrity of the Platform;

(g) satisfy legitimate business, research, or archival purposes consistent with applicable law.

82.2 Upon expiry of applicable retention periods, information may be securely deleted, anonymised, or archived in accordance with applicable law and internal retention policies.

83. Disclosure of Information

83.1 The Organisations may disclose information where reasonably necessary to:

(a) comply with applicable law;

(b) comply with court orders or lawful governmental requests;

(c) protect the rights, property, or safety of the Organisations, users, or third parties;

(d) investigate suspected fraud or unlawful activity;

(e) enforce these Terms;

(f) facilitate payment processing, hosting, cloud services, certification administration, logistics, or other operational functions through trusted service providers acting under appropriate contractual obligations.

83.2 The Organisations shall not sell personal information except where expressly disclosed and permitted by applicable law.

84. Reservation of Rights

84.1 The Organisations reserve the right to implement additional privacy, cybersecurity, authentication, identity verification, encryption, data governance, monitoring, logging, and security measures as technological, legal, or operational requirements evolve.

84.2 Such measures shall be implemented in accordance with applicable law and shall not require amendment of these Terms unless mandated by law.

PART VIII

DISCLAIMERS, WARRANTIES, AND LIMITATION OF LIABILITY

85. General Disclaimer

85.1 The Platform, together with all Products, Services, Content, software, publications, educational materials, certifications, research resources, artificial intelligence tools, digital resources, and related materials, is provided on an “as is,” “as available,” and “with all faults” basis to the fullest extent permitted by applicable law.

85.2 While the Organisations endeavour to maintain high standards of quality, accuracy, reliability, availability, and security, they do not warrant that the Platform or any Content will always:

(a) be uninterrupted;

(b) be continuously available;

(c) be error-free;

(d) be secure against every cyber threat;

(e) be free from inaccuracies or omissions;

(f) meet every user’s expectations or requirements; or

(g) remain available indefinitely.

85.3 Users acknowledge that technology, software, artificial intelligence systems, cloud services, telecommunications infrastructure, and internet-based services are inherently subject to limitations, interruptions, vulnerabilities, and operational risks beyond the reasonable control of the Organisations.

86. No Warranty

86.1 To the fullest extent permitted by applicable law, the Organisations disclaim all warranties, representations, guarantees, and conditions, whether express, implied, statutory, customary, or otherwise, including, without limitation:

(a) merchantability;

(b) satisfactory quality;

(c) fitness for a particular purpose;

(d) uninterrupted availability;

(e) compatibility with user systems;

(f) accuracy;

(g) completeness;

(h) reliability;

(i) non-infringement;

(j) quiet enjoyment;

(k) freedom from malicious code; and

(l) any warranties arising from prior dealings, usage of trade, or course of performance.

86.2 Nothing contained on the Platform shall constitute a guarantee of future results, commercial success, professional qualification, regulatory approval, or business performance.

87. Educational Disclaimer

87.1 Educational materials, books, publications, courses, presentations, webinars, research papers, and learning resources are provided solely for educational, informational, academic, and professional development purposes.

87.2 Completion of any course, training programme, or certification does not guarantee:

(a) employment;

(b) promotion;

(c) professional registration;

(d) governmental accreditation;

(e) regulatory recognition;

(f) business success; or

(g) any particular commercial outcome.

87.3 Users remain solely responsible for applying their own professional judgement when using knowledge acquired through the Platform.

88. Artificial Intelligence Disclaimer

88.1 Certain services made available through the Platform utilise artificial intelligence, machine learning, natural language processing, robotics, predictive analytics, generative AI, or other computational technologies.

88.2 Users acknowledge that AI-generated outputs are probabilistic in nature and may contain inaccuracies, omissions, outdated information, hallucinations, bias, or other limitations inherent in current artificial intelligence technologies.

88.3 AI-generated outputs shall not be regarded as:

(a) legal advice;

(b) medical advice;

(c) financial advice;

(d) engineering advice;

(e) accounting advice;

(f) tax advice;

(g) investment advice;

(h) governmental advice;

(i) regulatory determinations; or

(j) professional advice of any kind,

unless expressly stated otherwise in writing.

88.4 Users remain solely responsible for independently evaluating, verifying, and validating all AI-generated outputs before relying upon them.

88.5 The Organisations shall not be liable for any decision, omission, transaction, or consequence arising from reliance upon AI-generated outputs.

89. Professional Advice Disclaimer

89.1 Except where the Organisations have expressly entered into a separate written professional engagement agreement, nothing contained on the Platform constitutes legal, regulatory, accounting, tax, medical, engineering, investment, financial, or other professional advice.

89.2 General information published through the Platform should not be relied upon as a substitute for obtaining independent professional advice appropriate to the user’s particular circumstances.

90. Third-Party Content and Services

90.1 The Platform may contain links to third-party websites, software, payment providers, cloud services, marketplaces, social media platforms, educational resources, or other external services.

90.2 Such links are provided solely for convenience.

90.3 The Organisations neither own nor control third-party services and make no representation regarding:

(a) their availability;

(b) their security;

(c) their accuracy;

(d) their legality;

(e) their privacy practices;

(f) their reliability; or

(g) their suitability.

90.4 Access to third-party services is undertaken entirely at the user’s own risk and subject to the applicable third party’s terms and conditions.

91. User Responsibility

91.1 Users acknowledge that they remain solely responsible for:

(a) decisions made using Platform information;

(b) compliance with applicable laws;

(c) evaluating the suitability of Products and Services;

(d) maintaining appropriate backups of their own data;

(e) implementing appropriate cybersecurity measures;

(f) verifying information before relying upon it; and

(g) the consequences arising from their use of the Platform.

92. Limitation of Liability

92.1 To the fullest extent permitted by applicable law, the Organisations, together with their affiliates, officers, directors, employees, contractors, consultants, licensors, suppliers, distributors, authorised representatives, successors, and assigns, shall not be liable for any direct, indirect, incidental, consequential, exemplary, special, punitive, or economic loss or damage arising out of or in connection with:

(a) access to or use of the Platform;

(b) inability to access the Platform;

(c) interruptions or delays;

(d) loss of profits;

(e) loss of revenue;

(f) loss of goodwill;

(g) loss of reputation;

(h) loss of business opportunities;

(i) business interruption;

(j) loss or corruption of data;

(k) cybersecurity incidents;

(l) system failures;

(m) unauthorised access;

(n) AI-generated outputs;

(o) reliance upon Platform Content;

(p) third-party services; or

(q) any breach of these Terms by a user.

92.2 Where liability cannot lawfully be excluded, the Organisations’ liability shall be limited to the maximum extent permitted by applicable law.

92.3 Subject to Clause 92.2, and except where mandatory law provides otherwise, the aggregate liability of the Organisations arising from any single claim or series of related claims shall not exceed the greater of:

(a) the total amount actually paid by the claimant to the Organisations for the specific Product or Service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim; or

(b) USD 100 (or its equivalent in the currency of payment),

whichever is greater.

92.4 The limitations contained in this Clause apply regardless of the legal theory upon which any claim is based, including contract, tort (including negligence), strict liability, restitution, statutory duty, or otherwise.

93. Indemnification

93.1 You agree to indemnify, defend, and hold harmless the Organisations, their affiliates, officers, directors, employees, consultants, contractors, licensors, agents, successors, assigns, and authorised representatives from and against any and all claims, demands, actions, proceedings, liabilities, judgments, losses, damages, penalties, fines, costs, and expenses (including reasonable legal fees and disbursements) arising out of or relating to:

(a) your use or misuse of the Platform;

(b) your breach of these Terms;

(c) your violation of applicable law;

(d) your infringement of any Intellectual Property Rights or other rights of any person;

(e) any User Content submitted by you;

(f) your negligent, fraudulent, wilful, or unlawful conduct; or

(g) any claim brought by a third party arising from your acts or omissions.

93.2 The Organisations reserve the right, at their own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification under this Clause, and you agree to cooperate fully with such defence.

94. Force Majeure

94.1 The Organisations shall not be liable for any delay, interruption, suspension, or failure to perform any obligation under these Terms where such delay or failure results from circumstances beyond their reasonable control, including:

(a) acts of God;

(b) natural disasters;

(c) floods;

(d) earthquakes;

(e) pandemics;

(f) epidemics;

(g) war;

(h) terrorism;

(i) civil unrest;

(j) labour disputes;

(k) governmental actions;

(l) sanctions;

(m) power failures;

(n) internet outages;

(o) telecommunications failures;

(p) cyberattacks;

(q) failures of cloud service providers; or

(r) any other event beyond the reasonable control of the Organisations.

94.2 During the continuation of a force majeure event, the affected obligations shall be suspended for the duration of the event, without liability for such non-performance.

95. Survival

95.1 The provisions relating to intellectual property, confidentiality, payment obligations, indemnification, limitation of liability, dispute resolution, governing law, and any other provisions which by their nature are intended to survive shall remain in full force and effect notwithstanding the suspension, termination, expiration, or completion of these Terms.

PART IX

GENERAL LEGAL PROVISIONS

96. Suspension of Access

96.1 Without prejudice to any other rights or remedies available under these Terms or applicable law, the Organisations reserve the right, at their sole discretion and without prior notice where reasonably necessary, to suspend, restrict, disable, or limit access to all or any part of the Platform where:

(a) you breach these Terms;

(b) your conduct presents a security risk to the Platform or other users;

(c) your account is reasonably suspected of fraudulent, deceptive, or unlawful activity;

(d) continued access may expose the Organisations or other users to legal, regulatory, financial, operational, or reputational risk;

(e) suspension is required to investigate suspected misconduct;

(f) maintenance, upgrades, or emergency technical work are necessary; or

(g) suspension is otherwise required by law, regulation, or the lawful direction of a competent authority.

96.2 Suspension under this Clause shall not affect any accrued rights or obligations of either party.

97. Termination

97.1 You may terminate your use of the Platform at any time by discontinuing access and, where applicable, closing your account through the procedures provided by the Platform.

97.2 The Organisations may terminate or permanently deactivate your account immediately where:

(a) you materially breach these Terms;

(b) you repeatedly violate Platform policies;

(c) you engage in fraudulent, dishonest, or unlawful conduct;

(d) you infringe the Intellectual Property Rights of the Organisations or any third party;

(e) you misuse the Platform or any AI services;

(f) you obtain certifications, memberships, or benefits through fraud, misrepresentation, or examination misconduct;

(g) your conduct is likely to expose the Organisations to significant legal, financial, regulatory, or reputational risk; or

(h) termination is required by applicable law or the lawful direction of a competent authority.

97.3 Unless otherwise required by applicable law, termination shall not entitle you to compensation, reimbursement, or damages for the loss of future access to the Platform or its services.

97.4 Termination shall not affect any rights or obligations accrued prior to the effective date of termination.

98. Governing Law

98.1 These Terms, and any dispute, claim, controversy, or cause of action arising out of or relating to them, the Platform, or any Product or Service, whether founded in contract, tort (including negligence), statute, equity, restitution, or otherwise, shall be governed by and construed in accordance with the laws of the Republic of Uganda, without regard to its conflict of laws principles.

98.2 Nothing in these Terms shall deprive consumers of any mandatory protections afforded under the consumer protection laws of the jurisdiction in which they habitually reside where such protections cannot lawfully be excluded.

99. Dispute Resolution

99.1 The Organisations are committed to resolving disputes fairly, efficiently, and in good faith.

99.2 Before commencing formal proceedings, the parties shall use reasonable efforts to resolve any dispute through good-faith negotiations.

99.3 A party intending to raise a dispute shall provide written notice describing:

(a) the nature of the dispute;

(b) the factual background;

(c) the legal basis of the claim; and

(d) the relief sought.

99.4 Unless urgent interim relief is required, the parties shall allow not less than thirty (30) days from receipt of the notice to attempt an amicable resolution.

100. Mediation

100.1 If a dispute is not resolved through negotiation, the parties shall endeavour to resolve it through mediation before commencing arbitration, unless mediation is impracticable or inappropriate in the circumstances.

100.2 The parties shall cooperate in good faith in selecting a suitably qualified mediator.

100.3 Participation in mediation shall not prejudice any subsequent legal rights of either party.

101. Arbitration

101.1 Subject to any mandatory rights under applicable law, any dispute not resolved through negotiation or mediation shall be finally resolved by arbitration.

101.2 The arbitration shall:

(a) be seated in Kampala, Uganda;

(b) be conducted in the English language;

(c) be administered in accordance with the Arbitration and Conciliation Act of Uganda (as amended or replaced from time to time), unless the parties agree otherwise in writing; and

(d) be determined by a single arbitrator, unless the nature or value of the dispute reasonably requires a tribunal of three arbitrators.

101.3 The arbitral award shall be final and binding upon the parties and may be enforced in any court of competent jurisdiction.

101.4 Nothing in this Clause prevents either party from applying to a court of competent jurisdiction for interim, conservatory, or injunctive relief where such relief is reasonably necessary to protect rights pending the outcome of arbitration.

102. Compliance with Applicable Laws

102.1 Users shall comply with all laws, regulations, sanctions regimes, export control requirements, and governmental directives applicable to their access to and use of the Platform.

102.2 The Organisations reserve the right to refuse or discontinue the provision of Products or Services where required to comply with applicable law or regulatory obligations.

103. Assignment

103.1 You shall not assign, transfer, sublicense, delegate, or otherwise dispose of any rights or obligations arising under these Terms without the prior written consent of the Organisations.

103.2 The Organisations may assign, novate, transfer, subcontract, or otherwise deal with their rights and obligations under these Terms in connection with a merger, acquisition, corporate restructuring, sale of assets, internal reorganisation, or other lawful business transaction.

104. Relationship of the Parties

104.1 Nothing contained in these Terms shall be construed as creating a partnership, joint venture, agency, fiduciary relationship, employment relationship, franchise, or other relationship between you and the Organisations.

104.2 Your use of the Platform is as an independent user and customer only.

105. Waiver

105.1 No failure, delay, or omission by the Organisations in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right, power, or remedy.

105.2 Any waiver shall be effective only if made expressly in writing and shall apply only to the specific matter for which it is given.

106. Severability

106.1 If any provision of these Terms is held by a court or tribunal of competent jurisdiction to be invalid, illegal, unenforceable, or void, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

106.2 Where legally permissible, any invalid provision shall be interpreted or modified so as to give effect as nearly as possible to its original commercial purpose.

107. Entire Agreement

107.1 These Terms, together with the Privacy Policy, Cookie Policy, Refund Policy, Acceptable Use Policy, AI Services Policy, Certification Rules, and any service-specific agreements expressly incorporated by reference, constitute the entire agreement between you and the Organisations concerning your access to and use of the Platform.

107.2 These Terms supersede all prior discussions, negotiations, understandings, representations, or agreements relating to the same subject matter, whether oral or written.

108. Notices

108.1 Any notice required or permitted under these Terms shall be given in writing and may be delivered:

(a) by electronic mail to the address designated by the recipient;

(b) through notifications within the Platform;

(c) by courier or registered post to the last known address of the recipient; or

(d) by any other method permitted by applicable law.

108.2 Notices published on the Platform regarding changes to these Terms, policies, or services shall be deemed received on the date of publication unless mandatory law requires a different notice period.

109. No Third Party Rights

109.1 Except where expressly provided, these Terms are intended solely for the benefit of the parties and do not confer any rights upon any third party to enforce any provision of these Terms.

110. Language

110.1 These Terms are drafted in the English language.

110.2 Where translations are provided for convenience, the English version shall prevail to the extent of any inconsistency, unless mandatory law in the relevant jurisdiction requires otherwise.

111. Contact Information

Questions regarding these Terms, legal notices, intellectual property matters, compliance issues, or requests for permission to use Platform materials may be directed to:

Legal and Compliance Office

OCA

Lubwama’s AI Lexical Technologies

Global South AI Solutions

Patrice Robotica Systems

AI Market Solutions

AI Safety and Training Institute

Email: info@law-tech.io

Website: www.law-tech.io

PART X

SPECIAL COMMERCIAL, TECHNOLOGY, AND REGULATORY PROVISIONS

112. Export Control and Sanctions Compliance

112.1 You represent and warrant that neither you nor any person acting on your behalf is:

(a) subject to any applicable economic or trade sanctions;

(b) located in a jurisdiction subject to comprehensive trade restrictions applicable to the Organisations;

(c) listed on any applicable governmental sanctions, prohibited persons, denied persons, or restricted parties list.

112.2 You shall not access, use, export, re-export, transfer, download, or otherwise make available any Product, Service, software, AI model, technical data, or other Platform resource in violation of applicable export control laws or sanctions.

112.3 The Organisations reserve the right to refuse, suspend, terminate, or restrict access where necessary to comply with export control laws, sanctions, or similar regulatory obligations.

113. Anti-Bribery, Anti-Corruption, and Ethical Conduct

113.1 Users shall comply with all applicable anti-bribery, anti-corruption, anti-money laundering, and counter-terrorism financing laws.

113.2 Users shall not use the Platform to facilitate or conceal unlawful payments, bribery, corruption, fraud, or other unlawful financial conduct.

113.3 The Organisations reserve the right to suspend or terminate accounts reasonably suspected of involvement in such conduct.

114. Artificial Intelligence Governance

114.1 The Organisations are committed to the responsible development, deployment, governance, and use of artificial intelligence technologies.

114.2 Users agree to use AI products and services responsibly, lawfully, ethically, and consistently with applicable AI governance principles, including fairness, transparency, accountability, privacy, safety, security, and respect for human rights.

114.3 Where AI systems are made available through the Platform, users acknowledge that human oversight remains essential and that AI-generated outputs should not replace appropriate human judgement.

114.4 The Organisations may establish additional AI governance standards, model usage policies, safety protocols, or technical restrictions applicable to particular AI services.

115. Beta Services

115.1 The Organisations may make available experimental, preview, pilot, beta, or early-access Products or Services.

115.2 Beta Services are provided for evaluation purposes only and may contain defects, interruptions, incomplete functionality, or other limitations.

115.3 Unless otherwise required by applicable law, Beta Services are provided without any warranty and may be modified or discontinued at any time without notice.

115.4 Feedback regarding Beta Services may be used by the Organisations in accordance with Clause 51.

116. Open Source Software

116.1 Certain software or components made available through the Platform may incorporate or interact with open-source software licensed under separate open-source licences.

116.2 Where applicable, the relevant open-source licence shall govern the user’s rights in relation to that software component.

116.3 Nothing in these Terms limits any rights granted under applicable open-source licences.

117. Third-Party Marketplaces

117.1 Products or Services may also be distributed through third-party marketplaces, app stores, online retailers, booksellers, cloud platforms, or authorised distributors.

117.2 Transactions conducted through such third-party platforms may additionally be governed by the terms and conditions of those platforms.

117.3 The Organisations are not responsible for the independent contractual obligations imposed by third-party marketplace operators.

118. Research Participation

118.1 Users participating in research projects, surveys, pilots, testing programmes, or academic collaborations shall comply with all applicable participation requirements communicated by the Organisations.

118.2 Research participation does not create an employment, partnership, agency, fiduciary, or consultancy relationship unless expressly agreed in writing.

118.3 The Organisations reserve the right to publish aggregated or anonymised research findings, provided that personal information is handled in accordance with applicable law and the Privacy Policy.

119. Accessibility

119.1 The Organisations endeavour to make the Platform reasonably accessible to persons with disabilities.

119.2 Accessibility may vary depending upon technological capabilities, third-party integrations, and applicable legal requirements.

119.3 Users encountering accessibility barriers are encouraged to notify the Organisations so that reasonable improvements may be considered.

120. Business Continuity

120.1 The Organisations reserve the right to modify, relocate, consolidate, migrate, restructure, or replace the technological infrastructure supporting the Platform.

120.2 Such changes shall not constitute a breach of these Terms provided that reasonable efforts are made to preserve the continuity of Products and Services.

121. Successors and Corporate Reorganisation

121.1 These Terms shall continue to apply notwithstanding any merger, acquisition, consolidation, restructuring, rebranding, change of ownership, or corporate reorganisation involving any of the Organisations.

121.2 References to the Organisations shall include their successors and permitted assigns.

122. Electronic Evidence

122.1 Electronic records maintained by the Organisations, including system logs, audit trails, authentication records, payment confirmations, transaction histories, communications, examination records, and digital certificates, shall, to the fullest extent permitted by applicable law, constitute admissible evidence of the matters recorded therein.

122.2 The parties agree not to challenge the admissibility of such records solely because they are maintained in electronic form.

123. Interpretation in Favour of Lawful Effect

123.1 These Terms shall be interpreted to give effect to their lawful commercial purpose.

123.2 Where any provision is capable of more than one interpretation, the interpretation that preserves its legality and enforceability shall be preferred.

124. Reservation of Future Rights

124.1 The Organisations expressly reserve the right to introduce additional Products, Services, technologies, business models, artificial intelligence systems, robotics solutions, cloud services, APIs, developer platforms, digital assets, publications, educational programmes, certifications, memberships, subscriptions, marketplaces, and commercial offerings.

124.2 Unless expressly stated otherwise, such future offerings shall automatically be governed by these Terms.

125. Contact and Legal Notices

All legal notices, intellectual property enquiries, contractual correspondence, regulatory communications, and other formal notices relating to these Terms shall be directed to:

PART XI

AI GOVERNANCE, COMPLIANCE, ETHICS, AND REGULATORY COMMITMENTS

126. Responsible Artificial Intelligence

126.1 The Organisations are committed to the responsible research, design, development, deployment, operation, governance, monitoring, and continuous improvement of artificial intelligence systems.

126.2 The Organisations seek to promote artificial intelligence that is safe, lawful, trustworthy, accountable, transparent, secure, privacy-respecting, human-centred, and aligned with internationally recognised principles of responsible AI.

126.3 Nothing contained in these Terms shall be interpreted as guaranteeing that every artificial intelligence system will be free from error, bias, limitation, uncertainty, or unintended consequences.

126.4 Artificial intelligence technologies evolve continuously, and users acknowledge that responsible governance requires ongoing monitoring, testing, validation, improvement, and human oversight.

127. User Covenant for Responsible AI Use

127.1 By using any artificial intelligence product or service provided through the Platform, you undertake to use such technologies responsibly, lawfully, ethically, and in good faith.

127.2 Without limiting any other provision of these Terms, you agree that you shall not knowingly use artificial intelligence services provided by the Organisations to:

(a) violate applicable law;

(b) facilitate criminal conduct;

(c) discriminate unlawfully against individuals or groups;

(d) produce unlawful deepfakes or synthetic media;

(e) impersonate another person for fraudulent purposes;

(f) generate or distribute malicious software;

(g) conduct cyberattacks;

(h) facilitate academic dishonesty;

(i) interfere with democratic processes;

(j) infringe the rights or freedoms of others;

(k) undermine public safety; or

(l) engage in any activity that is reasonably likely to cause unlawful or serious harm.

127.3 Users remain responsible for ensuring that their use of artificial intelligence complies with all applicable legal, regulatory, contractual, and professional obligations.

128. Human Oversight

128.1 Unless expressly stated otherwise, artificial intelligence services provided through the Platform are intended to support—not replace—appropriate human judgment.

128.2 Users remain solely responsible for decisions made using AI-generated outputs.

128.3 Where human review is reasonably necessary due to the nature or potential impact of an AI-assisted decision, users shall ensure that such review is undertaken by appropriately qualified persons.

129. Regulatory Compliance

129.1 The Organisations endeavour to conduct their activities consistently with applicable laws and recognised standards governing technology, education, electronic commerce, intellectual property, consumer protection, data protection, cybersecurity, and artificial intelligence.

129.2 Users acknowledge that legal and regulatory requirements vary between jurisdictions and may evolve over time.

129.3 Users are responsible for ensuring that their use of the Platform complies with the laws applicable in their own jurisdictions.

130. Compliance Audits

130.1 Where reasonably necessary to protect the security, integrity, legal compliance, or contractual obligations of the Platform, the Organisations reserve the right to conduct or require reasonable compliance reviews relating to access to particular Products or Services.

130.2 Such reviews may include verification of eligibility, licensing compliance, subscription status, certification status, or authorised use, provided that they are conducted in accordance with applicable law.

131. Regulatory Cooperation

131.1 The Organisations may cooperate with competent regulatory authorities, law enforcement agencies, courts, or other public authorities where required by applicable law or lawful process.

131.2 Such cooperation may include the preservation, production, or disclosure of information where legally required or reasonably necessary to protect the rights, safety, or security of the Organisations, users, or third parties.

132. Compliance with Professional Standards

132.1 Where Products or Services are intended for use by regulated professionals, educational institutions, governments, businesses, or other organisations, users remain responsible for ensuring compliance with any professional, statutory, regulatory, ethical, or institutional requirements applicable to them.

132.2 The Platform does not relieve users of any independent professional obligations imposed by law or by relevant professional bodies.

133. Environmental and Social Responsibility

133.1 The Organisations seek to conduct their activities in a manner that supports sustainable innovation, responsible technology development, respect for human dignity, and the responsible use of digital technologies.

133.2 This commitment does not create independently enforceable obligations beyond those expressly stated in these Terms, but reflects the Organisations’ guiding principles in the development and operation of the Platform.

134. Business Continuity and Service Resilience

134.1 The Organisations may implement business continuity, disaster recovery, cybersecurity resilience, and operational continuity measures designed to support the ongoing availability and security of the Platform.

134.2 The existence of such measures shall not constitute a guarantee that interruptions or disruptions will never occur.

135. Reservation of Technological Evolution

135.1 The Platform may incorporate future technological developments, including emerging forms of artificial intelligence, robotics, distributed systems, cloud computing, automation, digital identity technologies, or other innovations.

135.2 Unless expressly stated otherwise, these Terms shall apply to such future technologies to the extent compatible with their nature and applicable law.

136. Good Faith

136.1 The parties shall exercise their rights and perform their obligations under these Terms honestly, reasonably, and in good faith.

136.2 Nothing in this Clause limits any rights expressly reserved to the Organisations under these Terms.

137. Interpretation Consistent with International Commercial Practice

137.1 These Terms shall, where appropriate, be interpreted consistently with generally accepted principles of international commercial contracting, electronic commerce, technology transactions, and digital services, to the extent such interpretation is compatible with applicable law.

138. Headings

138.1 Headings, titles, and numbering are included for convenience only and shall not affect the interpretation of these Terms.

139. Effective Date

139.1 These Terms take effect on the Effective Date stated at the beginning of this document or, where no Effective Date is specified, on the date that a user first accesses or uses the Platform.

140. Acceptance

BY ACCESSING, REGISTERING WITH, PURCHASING FROM, SUBSCRIBING TO, DOWNLOADING FROM, OR OTHERWISE USING THE PLATFORM, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE MASTER PLATFORM TERMS OF USE, CONDITIONS OF SERVICE, AND ONLINE COMMERCIAL TERMS.